FAQ

1. What products do you sell?

We specialize in streetwear and caps, offering a wide range of styles for men and boys.

2. Do you ship internationally?

Yes! We ship worldwide, and shipping is always free.

3. How long does shipping take?

Domestic (US): 2–5 business days
International: 7–21 business days
Delivery times are estimates and may vary due to customs or unforeseen delays.

4. Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email to monitor your package.

5. What is your return policy?

Returns are accepted within 30 days of receiving your order.
Free return shipping is included.
No restocking fees and no final sale items.
See our Return and Refund Policy for full details.

6. How do I initiate a return or exchange?

Contact us at support@jeannotsports.shop or +1 (602) 669-2877 with your order number and reason for return. Our team will guide you through the process.

7. What payment methods do you accept?

We accept major credit and debit cards and secure online payment methods.

8. Are my payments secure?

Yes! All transactions are processed securely using industry-standard encryption.

9. Do you have size guides?

Yes! Each product page includes size information to help you choose the right fit.

10. How can I contact customer support?

Email: support@jeannotsports.shop
Phone: +1 (602) 669-2877
Hours: Monday – Friday, 9:00 AM – 6:00 PM (Arizona Time, MST)